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enPRIVACY POLICY
This Privacy Policy informs about the collection and processing of personal data obtained through the website www.biomag.es (hereinafter, the "Website").
BIOMAG, S.L.U complies with Regulation (EU) 2016/679 (RGPD), the LOPDGDD and the LSSI, ensuring transparency and security in the use of data.
You can visit the Website without identifying yourself. We may anonymously process browsing data (IP, browser, operating system, pages visited, duration of visit) according to your cookie settings.
The personal data that BIOMAG, S.L.U accesses are those provided voluntarily by the user through:
- Contact form, to manage queries or requests.
- Newsletter/communications (email and, where appropriate, preferences).
- Other forms or functionalities available on the Website.
When the data does not come from the interested party (e.g., from external platforms), it may be received from payment providers or marketplaces with which we operate.
- Pre-contractual/contractual measures: management of requests and related communications.
- Legal compliance: tax/accounting, consumer and product safety obligations where applicable.
- Legitimate interest: answering queries, fraud prevention and Website security (with right of objection).
- Consent: newsletter subscription and non-technical cookies (can be withdrawn at any time by writing to info@biomag.es or from the channel itself).
- To answer queries and requests.
- Send informative communications (newsletter), with consent; or, when there is a previous relationship, based on art. 21.2 LSSI for similar products/services, with the option to unsubscribe in each shipment.
- Perform analysis and improvements of the Web Site (cookies, with consent).
- To ensure the security of the Web Site and fraud prevention.
- Additional purposes informed in the Portal forms.
No data will be transferred to third parties except when legally required or when necessary to provide the service. The following may have access as processors:
- IT/hosting/maintenance providers and emailing/automation tools (e.g., Odoo/Mailchimp).
- Tax/accounting and legal/audit services, where applicable.
- Public authorities and administrations, where required by law.
International transfers: if any supplier is outside the EEA, Standard Contractual Clauses and additional measures apply. Info: info@biomag.es.
- Inquiries/support: until resolution and, if applicable, 12 months for traceability.
- Newsletter/commercials: until you revoke consent or object.
- Security/fraud: as long as necessary, then blocked for liability.
You can exercise access, rectification, suppression, opposition, limitation, portability and withdrawal of consent:
- Postal: c/ Barrachi, 39 - Pab. 3, 01013 Vitoria-Gasteiz (Álava, Spain)
- Email: info@biomag.es
We may request proof of identity. Response time: max. 1 month (extendable 2 months). Claims before the AEPD: www.aepd.es.
We do not process data from children under 14 years of age. If detected, they will be deleted.
We implement appropriate technical and organizational measures (access control, encryption, copies, incident logging). In the event of a breach with risk, we will notify the AEPD within ≤72 h and, where appropriate, the data subjects.
Detailed information is in the Cookie Policy and in the configuration panel, where you can accept/reject by category.
Responsible: BIOMAG, S.L.U - CIF B01037241 | info@biomag.es | c/ Barrachi, 39 - Pab. 3, 01013 Vitoria-Gasteiz (Álava, Spain)
DPO: [No aplica / datos de contacto]
Date of last update: 17/11/25